Reach the counter.

Yes. You're welcome at the shop during opening hours to handle anything on the floor or unroll any bolt on the racks. If you can't travel, we'll send additional photographs and a full condition report by email or WhatsApp — just tell us the item you're interested in.

We do, for any fabric or textile material in the catalogue. Swatches are posted first class so you can judge hand, weight, and colour in your own light before committing to a full bolt. Request them through the form above or by WhatsApp.

Often, yes. If you're after a specific period piece, a discontinued weave, or a fibre in quantity, describe it as precisely as you can — period, dimensions, fibre, weight, colour, quantity, and any deadline — and we'll search our mill, maker, and estate network on your behalf.

Every order ships insured, and insurance is included rather than sold as an extra. Fabric travels rolled, never folded. Furniture travels blanket-wrapped and crated, with white-glove two-person delivery and room placement available across the lower forty-eight. Export quotes are available on request.

Yes — interior designers, upholsterers, and ateliers can apply for a trade account for priority access to new items, held reserves, and trade terms on volume. Select "Trade account application" in the form above and tell us a little about your studio.

Nothing is charged through the website. Once we've confirmed availability, shipping, and any applicable tax, the office sends a written confirmation with payment options — bank transfer, a secure card link, certified check, or your trade account terms.